Our story
Built for Indian businesses that want to
grow faster.
Modern CRM brings customer relationships, GST billing and email marketing into one login — built for Indian businesses, backed by a team that answers the phone.
How we started
A back office built for how Indian businesses actually work
Modern CRM started with a simple frustration: small and mid-sized businesses were stitching together a CRM, an invoicing tool, and an email platform that never quite talked to each other — with GST rules and WhatsApp follow-ups bolted on as an afterthought. We rebuilt it as one product from the ground up.
- One login for CRM, GST-ready billing and email marketing
- Built for phone, WhatsApp and email — not just one channel
- Runs the back office for 10,000+ businesses across India
- New features shipped every month
- Support in English and Hindi, from a Mumbai-based team
Our Mission
To give every Indian business — from a two-person shop to a growing team — powerful, affordable software that improves customer relationships and removes busywork from the day, without a six-week onboarding.
Our Vision
To become the most trusted business software provider in India — known not for the longest feature list, but for reliability, plain-language pricing, and support that actually picks up.
Our Values
Innovation, customer success, integrity and excellence — the four things every decision at Modern CRM gets measured against.
One suite, three products
What we offer
Sell, bill and market from the same login.
Modern CRM
Contact and lead management, visual sales pipeline, and automation that routes leads to the right rep instantly.
See Modern CRMModern Billing
GST-ready invoicing, recurring billing and payment tracking, with subscription management built in.
See Modern BillingBulkMailer Pro
Professional email marketing with advanced segmentation, automation and delivery tracking.
See BulkMailer ProOur process
From first call to
ongoing support
A clear, structured path from your first conversation to long-term partnership.
Consultation
We start with a free consultation to understand your business, current tools and goals.
Setup & Migration
You get a clear, itemized plan — no jargon, no hidden costs, just what moves and when.
Go-Live & Training
We handle data migration and train your team — most businesses go live in days, not weeks.
Ongoing Support
We stay on as your technology partner, with proactive support and monthly feature updates.
A no-obligation assessment of your current setup.
Written quotes approved before any work begins.
Real people in English and Hindi, not a ticket queue.
No six-week onboarding — most teams are live within days.
Why choose us
The reasons 10,000+ businesses stay with us
No lock-in contracts, no surprise fees — just software that keeps earning its place.
- 10,000+ satisfied customers
- 99.9% uptime guarantee
- 24/7 customer support
- Regular updates, no upgrade fees
- Bank-level security & data protection
- Affordable pricing, flexible plans
What drives us
Our values
Innovation
Continuously shipping new features based on how customers actually use the product.
Customer Success
Your success is our priority — support that responds in hours, not days.
Integrity
Transparent pricing and honest answers, even when the answer is "not yet."
Excellence
Committed to the highest quality in everything we ship — no half-finished features.
Ready to see Modern CRM in action?
Book a live walkthrough on your own data, or explore pricing — no credit card required.